Some customers have indicated that they see an issue with the thumbnails for an entry. The thumbnail looks distorted or completely black.
This is typically associated with either a first time sync with Day One Classic data on Dropbox OR on a subsequent background sync event.
It is typically observed when there are a lot of entries being synced.
Note that your entry image is not damaged in any way - just the entry thumbnail image is distorted.
Only a small percentage of thumbnails are affected.
How can I fix this?
Close Life Journal if it is running
Go to the Life Journal thumbnail data location.
For customers that purchased the app via the Microsoft Windows 10 App Store, this is C:\Users\<user>\AppData\Local\Packages\26883DOJournal.43895F8C1E0E5_576dr2wy16cc4\LocalCache\Roaming\Beautiful Life Apps\LifeJournal\Journal\photos\thumbs. NOTE: If you cannot find the folder marked 26883DOJournal.43895F8C1E0E5_576dr2wy16cc4 – look for something similar (e.g. 26883DOJournal.43895F8C1E0E5_x64_v1.2.5_576dr2wy16cc4)
For users that purchased the app via beautifullifeapps.com, this is C:\Users\<user>\AppData\Roaming\Beautiful Life Apps\LifeJournal\Journal\photos\thumbs. Remember to replace <user> with your Windows user id.
Select and delete any distorted thumbnail images.
Run Life Journal. It will now recreate any missing thumbnails.
